core HR Training

Email Etiquette | Soft Skill


  • E-mail only those people to whom your messages actually pertain to -don’t send mass or chain letters
  • M-ake some extent of responding to messages promptly
  • A-lways use spell-check and grammar check before sending messages —be brief and clear
  • I-nclude your phone number in your message
  • L-earn that e-mail should be used for business instead of personal use —don’t send anything you wouldn’t want to ascertain publicly

www.hrignite.inTelephone manners:

  • Answer the phone together with your name and company (or department)
  • Speak clearly
  • State the aim of your call
  • Only use speakerphone for conference calls
  • Always smile when using the phone
  • Say please and many thanks
  • Judge your audience before making chitchat

Voice Mail/Mobile Phone Use:HR generalist Training

  • Realize proper usage of mobile phones in business
  • Understand the way to leave an adequate voice message
  • Check messages frequently on a day to day
  • Avoid using during a restaurant, movie, church, or meeting
  • Refrain from using when driving

www.hrignite.inOffice Etiquette:

  • Mind your own business
  • Avoid strong fragrance
  • Never ever re-evaluate your supervisor’s head
  • Obey your company’s business dress attire
  • Treat every employee with an equivalent respect
  • Do not post things of an offensive nature
  • No matter your job or your title, always hold yourself to a better standard

Meeting Etiquette:labour law training

  • Always have your calendar, notebook & pen
  • Never mention personal problems/issues during a professional
  • Stay on schedule

www.hrignite.inWhat is Soft skills?

  • Soft skills is a synonym for “individuals skills.” The term labels those personal qualities that indicate a high level of emotional aptitude
  • Unlike hard skills, which describe a person’s technical skill set and ability to perform specific tasks, soft skills are broadly applicable across job designations and businesses
  • It’s frequently said that hard skills will get you an interview but you need soft skills to get — and keep — the job

Importance of Soft Skill

  • Soft skill is very important
  • To handle interpersonal relations
  • To take Proper decisions
  • To communicate effectively
  • To have good impression and effect to gain professional growth

Important Soft Skills?

Communication skills :

  • Communication skills are always top of the ‘necessary skills’ list in any job advertisement
  • People with strong communication skills can build relationships (from the early building relationship through to a longer-term relationship)
  • listen well, and vary their communication to suit the conditions

2. Body language :

  • Face is the catalog of the mind and it clearly displays the persons interest
  • Body language presents to the audience what we feel & think about the particular matter
  • Body language (e.g, arms crossed, standing, sitting, relaxed)
  • Emotion of the sender & receiver (e.g, speaking clearly, enthusiastic)

3. Making Decisions:

  • Valued by employers for many reasons, being able to make decisions is key to getting on in life.
  • Sometimes the actual decision doesn’t even matter; what matters is that you have made one and moved on

4. Self Motivation:

  • People who are self-motivated get on by themselves
  • They don’t need close direction and they are good to work with because they are generally positive about life and can be calculated upon to keep going
  • It also helps to work on your personal flexibility and compliance to change.

5. Leadership

  • Leadership is a soft skill you can show even if you’re not directly dealing others.
  • Leadership can be thought of as a collection of various other soft skills, such as a general positive attitude and outlook, the ability to communicate effectively, and an aptitude for both self-motivating and motivating others.

6. Team-Working Skills:

  • Like leadership, good teamwork involves a combination of other soft skills
  • Working in a team towards a common goal requires the intuition and interpersonal acumen to know when to be a leader, and when to be a listener
  • Good team players are perceptive, as well as receptive to the needs and responsibilities of others

7. Creativity and Problem Solving Skills:

  • Creativity and problem-solving skills are highly valued because they are hard to develop
  • There are many people who believe that creative thinkers are born, not made, and there are certainly some people who find these skills much easier
  • But, like other skills, you can develop them if you work to do so and our pages on these topics will give you some ideas about how to do this

8. Time Management and ability to work under Pressure

  • Many would say that these two skills, which often go hand-in-hand, are more an attitude than a skill
  • However, they can also be developed and honed, which is why we include them as skills
  • Highly valued by employers, they are also very useful for organizing a family or a team, and for making sure that the job gets done
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